Have you ever been in a meeting where you could cut the tension with a knife between two colleagues?
In our mature, adult minds, we hope they'll work it out, but deep down, we know that intervention might be necessary. This clash isn't just causing tension; it's putting the entire project at risk, with colleagues working against each other rather than together.
So, the question is: Do you step in and be the hero, or do you watch from the sidelines and hope for a miracle? Well, being the hero would be ideal, but you're not their manager, and jumping in might make you look like you're playing favourites. But waiting it out isn't the best option either. If there's a personality clash now, chances are it won't magically disappear overnight, and that could affect the quality of work or worst still -, extend your project's timeline.
Here are five tips to overcome this sticky situation:
1. Reiterate Project Goals: Remind everyone of the project's objectives and stress the importance of collaboration in achieving those goals. A united team is a productive team. This can redirect focus away from personal conflicts.
2. Offer Confidential Support: Let both parties know that you are there to support them in resolving the issue privately and without judgment.
3. Open Communication: Encourage both parties to have an open and honest conversation in order to recognize and respect each other's differences. Sometimes, misunderstandings can be resolved through simple dialogue.
4. Regular Check-Ins: Agree on frequent check-ins between team members to discuss any emerging issues before they escalate that could impact on the completion of the project.
5. Bring in a Neutral Party: If the situation doesn't improve, suggest a neutral third party, like the project sponsor or HR to guide the discussion and help find common ground.
Remember, the key to resolving personality clashes is patience and persistence. It may take time, but with the right approach, disagreements can evolve into productive partnerships.
If you would like to chat more about overcoming your team dynamics, get in touch.